At Outstanding Businessman Store, your satisfaction is our top priority. If you’re not fully happy with your purchase, we offer a 14-day return policy to ensure a hassle-free experience. Below, you’ll find detailed information about returns, refunds, and exchanges.

Return Policy

Eligibility for Returns

To qualify for a return, your item must meet the following conditions:

  1. Condition: The item must be unused, unworn, and in its original condition.
  2. Tags & Packaging: All original tags must be intact, and the product must be returned in its original packaging.
  3. Proof of Purchase: A receipt or order confirmation is required for all returns.

How to Initiate a Return

  1. Contact Us: Email [email protected] to request a return.
  2. Approval Required: Once approved, you will receive instructions on where to send the item.
  3. Important: Items sent back without prior approval will not be accepted.

Shipping Costs for Returns

  • Customers are responsible for covering all return shipping fees.

Non-Returnable Items

  • Sale items are not eligible for returns.

Refund Policy

Refund Process

After receiving your returned item, we will inspect it to ensure it meets the eligibility criteria:

  1. Notification: We will notify you via email about the status of your refund (approved or denied).
  2. Processing Time:
    • PayPal Payments: Refunds will be issued to your PayPal account. Refund processing typically takes 10 business days, depending on your payment provider.

Processing Times

  • Refunds may take additional time to reflect in your account due to bank or credit card processing delays.
  • If you haven’t received your refund within 15 business days of approval, contact us at [email protected] for assistance.

Exchange Policy

To exchange an item:

  1. Return the Original Item: Follow the steps outlined in the return policy to send back the original item.
  2. Place a New Order: Submit a new order for the replacement item.

This ensures the fastest way to receive your replacement product.

Damages and Issues

Inspect your order upon delivery. If you encounter any of the following issues, contact us immediately:

  • Damaged or Defective Items
  • Incorrect Items

How to Report

  • Email [email protected] with details and photos of the issue.
  • We will assess the situation and work to resolve it promptly.

Contact Us

For any questions or assistance regarding returns, refunds, or exchanges, reach out to us:

Our team is here to make every purchase smooth and satisfying!